Refund policy

All items and services provided by VRwheels may not be returned for credit. All wheels are sold AS IS. No returns or exchanges will be accepted without substantial proof that the wheel is damaged beyond repair. Wheels must be inspected by VRwheels or an approved repair shop in order to file a return. No exchanges. No guarantees will be made on condition of wheels. If you have any doubts about the condition of the wheels DO NOT PURCHASE THEM. VRwheels will not be held responsible for descriptions of wheels. Wheels in used condition may have curb rash scratches and damage to face/lip/barrel finishing. In the event of a return being granted, buyer is responsible for packaging the product exactly as it was sent out and returning it, insured, with a major freight carrier. Upon receipt of the product and confirmation of its condition a refund will be issued. A 20% restocking fee will be charged on all returns. Buyer is responsible for all transportation costs for any returns.

ONCE YOU MOUNT TIRES ON THE WHEELS YOU OWN THEM. PLEASE DOUBLE CHECK SIZING/FITMENT BEFORE MOUNTING TIRES. ABSOLUTELY NO RETURNS, EXCHANGES, OR ALTERATIONS ONCE TIRES HAVE BEEN MOUNTED.

ABSOLUTELY NO RETURNS ON CUSTOM PRODUCTS. A CUSTOM PRODUCT IS DEFINED AS ANY PRODUCT THAT IS NOT STOCKED ON OUR SHELVES. THIS INCLUDES BUT IS NOT LIMITED TO: CUSTOM DRILLED LIPS AND BARRELS, CUSTOM BUILT WHEELS, WHEEL REFINISHING SERVICES.

ALL RETURNS/EXCHANGES MUST BE INITIATED WITHIN 7 DAYS OF RECEIPT OF YOUR PRODUCT. NO EXCEPTIONS

This warranty provision limits you specific legal rights: Our responsibility for defects is limited to repair or replacement. All express and implied warranties for the product, including, but not limited to, any implied warranties, conditions of merchantability or fitness for a particular purpose, are excluded and barred without limitation. VRwheels does not accept liability for consequential or incidental damages, including, but not limited to, any liability for third-party claims against you for damages or for products not being available for use.